Privacy Policy for SmartGowns
Effective Date: 10 April 2021
1. Introduction
SmartGowns Pty Ltd (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and disclose your information when you visit our website, use our services, or interact with us.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Includes your name, email address, phone number, billing and shipping address, and payment details when you make a purchase or contact us.
- Non-Personal Information: Includes browser type, IP address, device information, and browsing behavior on our website.
- Sensitive Information: If applicable, medical-related data for custom gown design, provided with explicit consent.
3. How We Use Your Information
We use the collected information for the following purposes:
- To process your orders and deliver products or services.
- To respond to your inquiries and provide customer support.
- To improve our website, products, and services.
- To send marketing materials, special offers, and updates (with your consent).
- To comply with legal obligations.
4. Sharing of Information
We do not sell or rent your personal information. However, we may share your information with:
- Service Providers: To facilitate payments, shipping, and marketing services.
- Legal Authorities: If required by law or to protect our rights.
5. Data Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.
6. Your Rights
You have the right to:
- Access, correct, or delete your personal information.
- Opt out of receiving marketing communications.
- Withdraw your consent where consent is required.
7. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience and gather analytics about website usage. You can manage your cookie preferences through your browser settings.
8. Retention of Information
We retain your information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
9. International Data Transfers
If you are outside South Africa, your information may be transferred to and processed in South Africa or other countries with appropriate safeguards.
10. Updates to this Privacy Policy
We may update this Privacy Policy periodically. The latest version will always be available on our website.
11. Contact Us
For questions, concerns, or requests regarding this Privacy Policy, please contact us at:
- Email: info@smartgowns.co.za
- Phone: +27 62 438 2564
- Address: 3 Mandulia Street, West Acres, Mbombela, 1201